Every landscaping business has a property that everyone knows is a bad job and nobody can prove it. It takes two hours instead of one, it has been priced the same since 2022, and it stays on the round because looking into it is harder than doing it. ServicePilot puts the hours and materials against the quoted price, so the answer is a number rather than an argument.
The job that costs you money
Hours and materials sit against the quoted price, so an unprofitable property shows up as a figure instead of a feeling.
What is owed, right now
Outstanding invoices by age, so you know what to chase before it is ninety days old.
Tomorrow on one page
Print or send the run sheet: every property, the work, the contact and the access notes.
Everything a landscaping business needs
Fast quoting
Itemised quotes from your price list, sent by SMS or email, accepted online with e-signature.
Scheduling & dispatch
Drag jobs onto the calendar, assign your team and optimise the day’s route.
Invoicing & payments
One-tap invoices with GST, card payments via Stripe straight to your bank, and Xero sync.
SMS reminders & ETAs
Day-before reminders and “on my way” texts cut no-shows and delight customers.
Automated reviews
Ask for a Google review the moment a job’s done - grow your reputation on autopilot.
Client portal
Customers view their quotes, jobs and invoices, pay online and request new work.
What you can see
Every round has a property that costs you money
It is usually the one with the long driveway, or the dog, or the customer who wants a chat. Everyone in the crew knows it takes twice as long as it is priced at. Nobody can prove it, so it stays on the round at the same price for another two years.
The fix is not a difficult conversation. It is a number. When the crew starts and stops on the job from the phone, the hours accumulate against the quoted price on their own, and by the end of a quarter the property has made the argument for you.
- Time from the job, not a timesheet
Hours recorded on site are far closer to the truth than hours written from memory on a Friday. - Compared with what it was priced at
Profit per property, not just revenue per property. - Enough evidence to reprice
Going back to a customer is easier when you can say how long it takes and how long it was priced at.
More for landscapers
Landscaping reporting - questions
Can I see whether a property is profitable?+
Yes. Hours and materials are compared with what the job was quoted at.
Do the crew have to record hours?+
They can start and stop on the job from the phone, so the hours come from the work rather than from a timesheet written on Friday.
Can I see what is owed?+
Yes, by invoice age, so you chase the oldest first.
Can I print tomorrow's run?+
Yes. A run sheet per crew with the properties, the work and the contact details.
Does it show quotes I did not win?+
Yes. Quotes won and lost are reported, which tends to say more about follow-up than about price.