Features

Everything you need, from quote to paid

ServicePilot replaces the quoting app, the calendar, the notebook and the invoicing tool with one system built for Australian trades. Here's everything it does.

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Quoting

Quotes that win work

Build professional, itemised quotes in minutes and let customers accept online.

  • Build from your price list or an AI-drafted starting point
  • Send by email or SMS with a branded, mobile link
  • Online accept with e-signature — legally binding
  • See when a quote is viewed, accepted or declined
  • Per-trade starter price lists so you quote from day one
Scheduling

Schedule & dispatch the day

Drag jobs onto the calendar and keep the whole crew in sync.

  • Day, week and month views, filtered per technician
  • Drag-and-drop to schedule and reassign
  • Everyone sees their own run for the day
  • Daily & weekly run sheets to print or send
Routing

Optimised routes

Reach more jobs with less driving.

  • Plot the day’s stops on a live Google map
  • Automatic most-efficient driving order
  • Real distance and drive-time totals
On the job

Everything about the job, on site

Your team has the full picture in their pocket.

  • Custom job forms tailored to your trade
  • Photos, attachments and notes on every job
  • Clear status from scheduled to completed
  • “On my way” ETA text to the customer in one tap
Recurring

Maintenance plans & recurring work

Turn one-off customers into recurring revenue.

  • Weekly-to-yearly contracts per client
  • Jobs auto-created ahead of each visit
  • Ideal for pest, pool, cleaning, HVAC & lawn care
Invoicing

Invoice and get paid

From finished job to money in the bank.

  • One-tap invoice from a quote or completed job
  • GST and your ABN handled automatically
  • Reuse price-list items for fast, accurate invoices
  • Card payments via Stripe — funds to your own bank
  • Push invoices & payments to your own Xero
Comms

Reminders, ETAs & follow-ups

Fewer no-shows, faster payments, happier customers.

  • Automatic day-before SMS reminders
  • “On my way” ETA texts
  • Email templates & scheduled notifications
  • Free monthly SMS allowance, prepaid packs beyond
Reputation

Automated review requests

Grow your Google reviews on autopilot.

  • Ask for a review the moment a job is done
  • Sent by SMS, email or both
  • Straight to your Google review link
Customers

Client portal

A self-service account for your customers.

  • Passwordless login — just their email
  • View all their quotes, jobs and invoices
  • Accept quotes and pay invoices online
  • Their whole history in one place
Insight

Reports & business health

Know exactly how the business is tracking.

  • Job run sheets — daily, weekly, monthly
  • Revenue, outstanding and activity at a glance
Team

Your whole team

Bring on the crew with the right access.

  • Invite teammates by email — they set their own password
  • Per-seat pricing that scales with your team
  • Roles for admins and technicians
  • Vehicles & depots for dispatch
Integrations

Works with your tools

Connect the tools you already run on.

  • Xero — sync invoices & payments
  • Stripe — card payments to your own account
  • Google Maps — routing & travel times
  • QuickBooks & Reckon One coming soon

Ready to run the whole job in one place?

14 days free · no card required.

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