From burst-pipe callouts to hot-water installs, plumbing jobs move fast and the paperwork piles up. ServicePilot keeps quoting, scheduling, invoicing and payments in one place so you spend less time in the office and more on the tools.
Win the callout on the spot
Send an itemised quote by SMS or email while you’re still at the door — customers accept and e-sign online.
Never lose an emergency job
After-hours and unscheduled callouts drop straight into your pipeline with reminders so nothing slips.
Get paid before you leave
Text a pay-by-card link the moment the job’s done — funds settle to your own bank.
Everything a plumber needs
Fast quoting
Itemised quotes from your price list, sent by SMS or email, accepted online with e-signature.
Scheduling & dispatch
Drag jobs onto the calendar, assign your team and optimise the day’s route.
Invoicing & payments
One-tap invoices with GST, card payments via Stripe straight to your bank, and Xero sync.
SMS reminders & ETAs
Day-before reminders and “on my way” texts cut no-shows and delight customers.
Automated reviews
Ask for a Google review the moment a job’s done — grow your reputation on autopilot.
Client portal
Customers view their quotes, jobs and invoices, pay online and request new work.
Built for the jobs you do
Start from a ready-made plumbers price list — every item pre-loaded so you’re quoting on day one.
Plumbers — questions
Is ServicePilot good for a solo plumber?+
Yes — it’s priced per user, so it suits a one-person operation and scales as you add apprentices or a second van.
Can my customers pay online?+
Yes. Connect Stripe and customers pay invoices by card from a link; money settles straight to your bank.