Pest control runs on annual termite inspections, timber pest reports and general pest plans that fall due every quarter. ServicePilot auto-creates the next inspection or treatment job, chases the customer before it lapses, and keeps your AS 3660 reports, chemical records, invoices and payments in one place.
Annual inspections that don't lapse
Timber pest inspections and warranty re-treats are due every 12 months. ServicePilot books the next one and reminds the customer before their warranty gaps.
Reports and chemical records sorted
Attach the inspection report, moisture readings, roof and subfloor photos, and the SDS for what you applied. Customers pull their history from the portal without ringing you.
Get paid on the day
Tap out a GST invoice on the driveway, take card payment before you pack the ute, and let reminders chase the ones who say they'll pay later.
Everything a pest control business needs
Fast quoting
Quote a termite treatment, chemical barrier or general pest job straight from your price list. Send it by SMS or email, get it accepted online with an e-signature before the pest gets worse.
Scheduling & dispatch
Drag inspections and treatments onto the calendar, batch the suburb together so techs aren't crossing town, and leave the reactive callouts room in the day.
Invoicing & payments
One-tap GST invoices for the treatment or the annual plan, card payments via Stripe straight to your bank, and Xero sync so your chemical costs and jobs reconcile.
SMS reminders & ETAs
Remind tenants the day before so they've cleared the kitchen and secured pets, and text an ETA on the way. Fewer locked-out treatments, fewer wasted trips.
Automated reviews
Ask for a Google review the moment the cockroaches are gone or the pre-purchase inspection is emailed. Real estate agents and property managers hire the pest techs with the reviews.
Client portal
Customers and property managers view their inspection reports, treatment history and invoices, pay online, and rebook next year's termite inspection without a phone call.
Built for the jobs you do
Start from a ready-made pest control price list - inspections, barriers, bait stations, follow-up treatments and call-out fees pre-loaded, so you’re quoting on day one.
Pest Control - questions
Can I run annual pest plans?+
Yes. Recurring maintenance plans handle quarterly general pest, six-monthly bait station checks and annual termite inspection contracts automatically. The next visit is booked and the customer reminded before their warranty period lapses.
Can I send treatment reports?+
Attach the inspection report, subfloor and roof void photos, moisture readings and the SDS for what you applied to each job. Customers and property managers access their full history via the portal.
A practical pest-control quote structure
Spell out the target pest, the site, the chemical or system you're using and the recurrence before you turn up. The completed job then holds the treatment notes, the product applied and the next scheduled visit, so a warranty claim or a re-treat is never a guess.
For one-off treatments
Record the target pest, affected areas, the product and rate applied, plus access and safety notes like pets on site, tenants to notify or the re-entry time after spraying.
For termite and protection plans
Set the inspection or barrier frequency once, whether that's a 12-month timber pest inspection or a chemical barrier warranty. Keep the reports, moisture readings and next job together for the life of the plan.