Security work is quoted systems, scheduled installs and years of service calls. ServicePilot drafts itemised system quotes with AI, takes deposits, tracks every site's equipment history, and books annual checks automatically.
Itemised system quotes, fast
Cameras, NVR, cabling, labour - AI drafts it from your price list.
Every site's history
What's installed where, when, and by whom - searchable in seconds.
Annual service contracts
Recurring plans create the check-up jobs and the invoices.
Everything a security business needs
Fast quoting
Itemised quotes from your price list, sent by SMS or email, accepted online with e-signature.
Scheduling & dispatch
Drag jobs onto the calendar, assign your team and optimise the day’s route.
Invoicing & payments
One-tap invoices with GST, card payments via Stripe straight to your bank, and Xero sync.
SMS reminders & ETAs
Day-before reminders and “on my way” texts cut no-shows and delight customers.
Automated reviews
Ask for a Google review the moment a job’s done - grow your reputation on autopilot.
Client portal
Customers view their quotes, jobs and invoices, pay online and request new work.
Built for the jobs you do
Start from a ready-made security installers price list - every item pre-loaded so you’re quoting on day one.
Security Installers - questions
Can I keep records of installed equipment?+
Yes - notes, photos and custom fields per job and per site, forever searchable.
Can I sell annual service plans?+
Yes - recurring plans generate the service jobs and invoices automatically.