Appliance repair means call-out fees, second visits when parts arrive, and warranty paper trails. ServicePilot keeps every machine's history under the client, prices call-outs and parts from your list, and invoices on the spot.
Machine history per customer
Every visit, part and photo lives under the client - know the machine before you knock.
Part-arrival second visits
Reschedule the return visit on the same job - the customer gets the SMS automatically.
Call-out fee, always billed
It's in your price list, so it's on every invoice by default.
Everything a appliance repair business needs
Fast quoting
Itemised quotes from your price list, sent by SMS or email, accepted online with e-signature.
Scheduling & dispatch
Drag jobs onto the calendar, assign your team and optimise the day’s route.
Invoicing & payments
One-tap invoices with GST, card payments via Stripe straight to your bank, and Xero sync.
SMS reminders & ETAs
Day-before reminders and “on my way” texts cut no-shows and delight customers.
Automated reviews
Ask for a Google review the moment a job’s done - grow your reputation on autopilot.
Client portal
Customers view their quotes, jobs and invoices, pay online and request new work.
Built for the jobs you do
Start from a ready-made appliance techs price list - every item pre-loaded so you’re quoting on day one.
Appliance Repair Techs - questions
Can I track a repair across two visits?+
Yes - one job, multiple scheduled visits, one clean invoice at the end.
Can I keep serial numbers and notes?+
Yes - notes, photos and custom fields stay on the job and the client record.