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Inventory and job materials

Track the stock you hold. Get low-stock alerts, and record the materials you use on each job. Your real costs and margins stay accurate.

1

Add your stock items

Go to Inventory and add the items you carry. For each item, add a name, an optional SKU (stock keeping unit), and a category. Also add a unit, a unit cost, and a reorder point. The unit can be each, metre, or litre. Enter your opening quantity to start.

2

Add stock and do a stocktake in one tap

When stock arrives, select Adjust and add the quantity. After a stocktake, correct the count the same way. ServicePilot records every movement, so your quantity on hand stays accurate.

3

Do not run out during a job

Set a reorder point for each item. ServicePilot lists any item at or below its reorder point in a low-stock list. You then order more stock before you run out on site.

4

Record materials against a job

On a job, add the materials you use from your inventory. Your quantity on hand drops automatically. ServicePilot records the cost against that job.

The materials feed your job cost and margin. ServicePilot does not add the materials to the customer's invoice automatically. This keeps the quote and the cost separate.

5

See the value of your stock

The inventory screen totals your stock value. It multiplies quantity on hand by unit cost. You always know the value of the stock in the van and the shed.

Common questions

Does recording materials bill the customer?

No. Materials on a job feed your cost and margin in Reports, not the invoice. You quote and invoice from your price list. You decide what the customer sees.

How is quantity tracked?

ServicePilot uses a movement ledger. Every restock, stocktake, and job use is a recorded movement. The quantity on hand is always clear, not a number someone typed over.

Where do material costs show?

In Reports, under Profitability. Materials carry their cost, so the margin on every job shows what you spent. ServicePilot does this automatically.

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